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B2B SaaS Dashboard Platform

Scalable internal platform for managing users, subscriptions, and analytics

Overview

A B2B SaaS startup required a scalable internal dashboard to manage users, subscriptions, and analytics across multiple regions. Nexolve was engaged to design and build the platform from the ground up.

The Problem

A fast-growing B2B SaaS company was managing users, subscriptions, and analytics across multiple disconnected tools. Their support and finance teams were constantly reconciling data manually, leading to errors, delayed billing, and poor visibility into customer activity.

The Solution

We built a centralized internal dashboard that unified user management, billing data, and usage analytics into a single system. The platform gave every team a real-time view of accounts, subscriptions, and customer health, eliminating manual workflows and reducing operational overhead.

The Results

As a result, their support team was able to resolve issues faster, billing errors dropped significantly, and leadership gained clear insight into how customers were actually using the product.

Outcome & Impact

After implementation, the client was able to streamline operations, reduce manual work, and scale usage without performance issues. The platform became a core operational tool for the team. Customer support response times improved significantly, and the finance team eliminated manual reconciliation processes entirely.

Your Role & Services Used

Services provided: Product & MVP Development, Web Platform Engineering, Cloud Architecture

Project details have been generalized to respect client confidentiality.